Can I get a demo?
Demonstrations can be arranged in two ways: 1) via an online session together, or 2) lending of system (this may incur costs to you and is assessed on a case by case request).
What kind of support do I get?
Will you help us integrate?
What type of warranty do you offer?
Many of our systems come with an active swap-out program (this can be purchased at the time of order). The way this works is simple – should your unit become faulty, we’ll gladly send you a replacement (as long as you are within the warranty period). The only request we make is that you send us the faulty unit back. We will look after the rest of the warranty for you.
What type of security does your systems have?
Environmental life cycle?
In addition, when we replace equipment on site, we will remove the old equipment for disposal in the same manner.
In some cases when we receive equipment back, after it has been securely wiped, it may be held as spares or refurbished units, to help support our team in better supporting our community of customers.