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All of our equipment is covered by a minimum Manufacturer’s Warranty as well as protections in Australia legislated by law for consumers. In addition we do 1st & 2nd level support with higher level support requirement supplied through us from our channel partners.

Many of our systems come with an active swap-out program (this can be purchased at the time of order). The way this works is simple – should your unit become faulty, we’ll gladly send you a replacement (as long as you are within the warranty period). The only request we make is that you send us the faulty unit back. We will look after the rest of the warranty for you.