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SmartCare

Scalable Peace of Mind

This integrated service includes everything needed to monitor, provision, and support your network as it grows. SmartCare is designed to simplify network maintenance, so you can focus on building your business.

KEY FEATURES

InControl Cloud Management

Whether your deployment has 10 endpoints or 1000, InControl makes network management simple. Monitor network health, centralise policies, push configurations to multiple devices, and obtain audit logs with ease.

 

 

 

 

 

   Software Updates

Our team is constantly developing firmware updates with new features and security patches. After a router model is introduced, we will keep developing new firmware for it for years to come. This means with the Care plan, your router will always have access to the latest features.

 

 

Product Warranty

EssentialCare has you covered. In the rare event that you encounter an issue, we will replace the product so that your business stays up and running without further expense.

 

 

 

 

SpeedFusion Cloud Usage#

The SpeedFusion Cloud enables Peplink devices under a Care Plan to use SpeedFusion (Bandwidth Bonding, Hot Failover, WAN Smoothing, Bandwidth Overflow) without any additional hardware.

# Each model comes with a different SpeedFusion Cloud package.

 

 

 

 

Technical Support

With a Care plan, your certified partner will provide comprehensive technical support. Each partner is equipped with specialised training, years of expertise, and our backing. They are ready to handle anything your deployment may encounter.

COMPARISON TABLE

  EssentialCare SmartCare PrimeCare
InControl Cloud Management
Hardware Warranty
Firmware Upgrades
Technical Support
Standard RMA
Advance Hardware Replacement for RMA    
FusionHub License    
SpeedFusion Bonding    
PrimeCare Software Licenses    
SpeedFusion Cloud Usage
Available for All Peplink products Blue Chip Series Models with SKU no.
ending with -PRM

WHY PEPLINK?

Why Rising Connection is using equipment designed and built by Peplink?

 

• Industry leader in both ISP & Data Bonding across multiple technology platforms
• Reliable hardware from entry level professional equipment through to advanced Enterprises solutions
• Worldwide supported and local support here in Australia by fully trained technicians
• Reliable and secure redundancy paths for mission critical sites
• Designed for maximum possible business uptime

 

This demonstrates to Rising Connection that you will have the Quality, Reliability and Product Support.

KEY FEATURES

 

InControl Cloud Management

Whether your deployment has 10 endpoints or 1000, InControl makes network management simple. Monitor network health, centralise policies, push configurations to multiple devices, and obtain audit logs with ease.

 

   Software Updates

Our team is constantly developing firmware updates with new features and security patches. After a router model is introduced, we will keep developing new firmware for it for years to come. This means with the Care plan, your router will always have access to the latest features.

 

Product Warranty

EssentialCare has you covered. In the rare event that you encounter an issue, we will replace the product so that your business stays up and running without further expense.

 

 

  SpeedFusion Cloud Usage#

The SpeedFusion Cloud enables Peplink devices under a Care Plan to use SpeedFusion (Bandwidth Bonding, Hot Failover, WAN Smoothing, Bandwidth Overflow) without any additional hardware.

# Each model comes with a different SpeedFusion Cloud package.

 

 

 

Technical Support

With a Care plan, your certified partner will provide comprehensive technical support. Each partner is equipped with specialised training, years of expertise, and our backing. They are ready to handle anything your deployment may encounter.

COMPARISON TABLE

InControl Cloud Management
EssentialCare
SmartCare
PrimeCare
Hardware Warranty
EssentialCare
SmartCare
PrimeCare
Firmware Upgrades
EssentialCare
SmartCare
PrimeCare
Technical Support
EssentialCare
SmartCare
PrimeCare
Standard RMA
EssentialCare
SmartCare
PrimeCare
Advance Hardware Replacement for RMA
EssentialCare  
SmartCare
PrimeCare  
FusionHub License
EssentialCare  
SmartCare  
PrimeCare
SpeedFusion Bonding
EssentialCare  
SmartCare  
PrimeCare
PrimeCare Software Licenses
EssentialCare  
SmartCare  
PrimeCare
SpeedFusion Cloud Usage
EssentialCare
SmartCare
PrimeCare
Available for
EssentialCare All Peplink products
SmartCare Blue Chip Series
PrimeCare Models with SKU
no. ending with -PRM

WHY PEPLINK?

Why Rising Connection is using equipment designed and built by Peplink?

 

• Industry leader in both ISP & Data Bonding across multiple technology platforms
• Reliable hardware from entry level professional equipment through to advanced Enterprises solutions
• Worldwide supported and local support here in Australia by fully trained technicians
• Reliable and secure redundancy paths for mission critical sites
• Designed for maximum possible business uptime

 

This demonstrates to Rising Connection that you will have the Quality, Reliability and Product Support.