Southport Central Car Park Gold Coast

Car park safety issue fixed with device that improves mobile phone signal


Completed in 2008, Southport Central is a large three tower development in the suburb of Southport on the Gold Coast, Queensland. Two of the towers are 39 storey, with the third having 40 storeys and between them they comprise over 18,000 square metres of residential, commercial and retail accommodation – a $700 million development.

As you would expect of such a large development, it has large scale amenities to match – the body corporate is the largest in the southern hemisphere with over seven hundred apartments, and the car park is huge, with 2900 car parking spaces.


One of the things that couldn’t be predicted during the design and construction phase of the project was mobile phone reception, particularly in the large car park area. This soon became an issue for the body corporate, as limited connectivity became a safety issue for residents and guests using the car park.


15 x Cel-Fi Smart Repeater


Cel-Fi units are used in all sorts of locations where mobile phone coverage is poor, from rural locations, to homes, shops and offices which may be in good signal areas but, due to signal interference from the building itself & interior walls, have a poor signal indoors.

The Cel-Fi device is installed in places as diverse as hotel lobbies, remote caravan parks and… car parks!


The Cel-Fi impact was instantaneous, with immediate improvement in mobile reception and health and safety requirements in the building now meeting expected standards.


“Safety is of paramount importance to us,” explained body corporate chairman David Kerr,“ and we realised we needed to do something to improve mobile phone reception in the car parking area.”

“On initial inspection we believed that the installation would require twenty seven units.” says Powertec General Manager Scott Hampton. “It’s testament to the coverage of these units that in the end we only needed fifteen.”

Note: Australian regulations require that in the event of a 000 call, any mobile carrier must process it regardless of what Sim is in use, so in the case of Southport Central, the repeaters deployed were for Telstra but will work on 000 for any mobile phone on Vodafone or Optus networks.

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